Settings > Manage Users. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. Items Quantity. Sync your products, manage your Zalora orders and increase sales. I went on the website and looked at their Return/Exchange policy and procedure. Redemption for this e-ZALORA Voucher Code is subject to availability. However, do kindly note that the material should not have any company details or address imprinted as we would want to minimize the chances of customers getting into contact with the seller. Login to your ZALORA account to apply online return / exchange. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. Your Zalora Wallet will be updated with the amount. 3. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. State / City. Step Four: Select how you'd like to be refunded. Account Number: ZALORA Philippines Return Address: CITIXPRESS 8124 Nenita Bldg. Rest assure. Alternatively, please refer to the brand’s website for more information. Once completed, hit "SAVE AND CONTINUE". Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. You can return the item to them for free. For more information on our return / exchange time frame, click here. Fashion trends, style edits and everyday essentials curated for you. No min. Shop Women's Fashion From Top Brands Online Now @ ZALORA Malaysia & Brunei. Comprehensive And Personal Service You can provide your email address to the storekeeper upon dropoff to receive proof … I even checked with Customer Service before sending it back and was told that it is ok to use a different bag as long as the order number is clearly stated. No. Country. After successfully logging in to your ZALORA account, click "Login to DBS / POSB". (The RM 35 voucher applies to first-time subscribers only. How to return to Zalora? Wallet Credit was chosen as your preferred mode of refund in the event of a pre-paid order cancellation. CONTACT US For Further Queries @ ZALORA Malaysia & Brunei. ", "please double check your … Last chance deals and past season steals you can’t resist. ZALORA does not provide any form of repair services. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Any refunded store credit that is used on a new order, can only be refunded as store credit. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. Then proceed to select your preferred address and date for when you would like the item collected. At this point, the order is not confirmed yet as we need to first run security and finance checks. Yes Store No. @zaloramy incredibly disappointed that Zalora can be so unethical as... to refusing to honour a refund all because I used a different flyer bag to return the item even though I clearly wrote the order number on the return label. Contact Zalora customer service. 2306 out of 2961 found this helpful. Ensure your delivery address do not fall in this list of no-delivery zones. For more information on our return / exchange time frame, click here. Have any questions? Shopping for gifts?Check out our holiday delivery schedule. In the case where the sellers wish to order an item that you are selling, they would need to … At this point, the order is not confirmed yet as we need to first run security and finance checks. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Contact Zalora Philippines customer service. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Then simply hand over your package to our rider. Mention online shopping and ZALORA comes to mind. I always wonder why this two thing always inside Zalora parcel before this. You may experience a few minutes wait. ZALORA offers free and easy exchanges and returns – no questions asked! Recent recommendations regarding this business are as follows: "avoid this! Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Download & get Extra 25% Off + 25% Cashback. Step 1: Under "Track My Orders", click "Return Item(s)" on the order you wish to return. 1. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. Rest assure. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. Parcel Quantity. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. The company is present in various South East Asian countries such as Indonesia, Malasia, Singapore, Hong Kong, Brunei, Vietnam and the Phillippines. Sorry we couldn't be helpful. The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. Dist ADDRESS 0001 D03 G/F., Winner House,15 Wong Nei Chung Road, Happy Valley, HK 0008 D01 Shop C, G/F., Elle Bldg., 192-198 Shaukiwan Road, Shaukiwan, HK Enjoy FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return | Shop Effortlessly At The Leading Online Fashion Destination In Asia. You can return your items within 30 days after you receive them. Zalora Overview. Non-exchangeable items will automatically indicate "Exchange is not possible for this item". Zalora: The One-Stop E-Retail Shop Zalora Banner. polymailer bags, boxes. Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still … Store Credit was chosen as your preferred mode of refund when you return your items. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. Your voucher will be sent straight to your registered email address. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. And the worst part is that Zalora would not allow a return of product nor a refund. I bought Davidoff Cool Water and that's exactly what happened. 4. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. 4. Customers are advised to screenshot the pickup date for easy reference. How do I use the Online Exchange & Refund/Return … The email address you have entered is already in use 2. Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. Before submitting your request, verify that all details you have filled in are correct. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. spend. Buying perfumes is a very risky transaction with Zalora. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. Dr. A. Santos Ave. Brgy. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. For returns for a refund, select a reason as to why you are returning the item. Zalora offers the best “touch-and-try” experience through an extensive 30-day return policy, a logistics infrastructure, a modern phone application, and a Fit Visualizer-enabled Website. Speak to our virtual assistants; we're always happy to help! Keep the 7-Eleven receipt for return … Help us improve this article with your feedback. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. Drop off your parcel at any CollectCo point. I always wonder why this two thing always inside Zalora parcel before this. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. Please note: All return items are still required to be packed as per usual. 2. SHOP ONLINE ON ZALORA HONG KONG. Zalora have 30 days return policy. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … In Unicart, you may navigate to Zalora Sync from the Marketplaces. Redemption for this e-ZALORA Voucher Code is subject to availability. Contact Zalora Philippines customer service. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. ", "please double check your … 1. Step 3: Select "pick up" as your return method. ... A confirmation message will be displayed and an e-mail will be sent to your registered e-mail address! Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Make sure you pack & seal your items in a box or parcel bag. ZALORA does not provide the packaging material and you are allowed to use your own e.g. Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. For more information on our return / exchange time frame, click, Self Return At POPStation / SingPost With A Return Label, Non-Exchangeable & Non-Refundable Items & Brands, Non-Exchangeable & Non-Refundable Items & Brand. Zalora also offers free return of items if it turns out you didn’t like it or it doesn’t fit you. You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … All return items are still required to be packed as per usual. Check your inbox for trend updates and exclusive sales coming your way! 3. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … ZALORA offers a 30 days FREE return from the date of your purchase. Copy the Email & API Key, then paste in your Unicart. Ensure that your item fulfills the conditions below and is not in the Non-Exchangeable & Non-Refundable Items & Brands list. You can return the item to them for free. Pick Up. It was a PosLaju slip and or CollectCo sticker. Fill in the required information and get the QR code. ZALORA does not provide any form of repair services. Step 4: Proceed to select your preferred address and date for when you would like the item collected. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Shipment Description. For more information, check out our FAQ on … Before submitting your request, verify that all details you have filled in are correct. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Upon checking out, you will be given your order number. Online shopping in the Philippines is still in its fetal stage, which is an added reason to have your wardrobe overhaul with Zalora’s jaw-dropping deals discount, brand exclusions apply. If you opt for an exchange, select a new size or color. 1. State / City. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Tap on the Account button at the bottom right hand side of your screen. Postal Code. Sync your products, manage your Zalora orders and increase sales. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. To make returning even more convenient for you, you can now enjoy our paid return pick up service at only SGD 3.5! Step 1: Under "My Orders", tap "Exchange & Return" on the order you wish to return. For more information on our return / exchange time frame, click here. Have more questions? 2. Parcel Quantity. Open the ZALORA application on your smartphone. How to return it? Fill in the required information and get the QR code. Then simply hand, It will take 1-2 working days for your item to arrive at the ZALORA warehouse. I had literally ripped through the middle of my bag to get the box out. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. Related articles. 3. Address. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. Contact Zalora customer service. ZALORA offers a 30 days FREE return from the date of your purchase. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. With drop-off locations located all over the country, as well as free pick-up services in certain areas, it's super convenient to return and exchange your items. Untuk layanan program return produk Zalora, PT Pos Indonesia menyiapkan 2.900 outlet kantor pos di seluruh Indonesia. Once we receive and process your returned item(s) in our warehouse, SGD 3.5 will be deducted from your total refund value. The Zalora E-Gift Cards are non-refundable in any scenario. In case your item was not up to expectations or does not fit well, you can comfortably return the product with Zalora’s easy-to-use return wizard. Upon checking out, you will be given your order number. Who is Zalora? 1. About Zalora. Review then submit your request. Then, you may proceed to click "SAVE AND CONTINUE". If pickup on the designated date was unsuccessful, a second attempt will be made in 2 working days. Login to your ZALORA account to apply online return / exchange. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. (In Unicart, the User ID is referring to your email address in Zalora) 4. E-Gift card was purchased and you added the code into My Wallet. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a … Online shopping has never been more convenient! Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Shipment Description. The email address you have entered is already in use ), Enter your email for ZALORA news and deals, Get extra 25% Off & 25% Cashback on Everything. For more information, check out our FAQ on … Semua proses pengembalian tidak dipungut biaya. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. Keep the 7-Eleven receipt for return … Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. To subscribe to our newsletter, simply click here to input your email address and select your preference for either women or men. Alternatively, please refer to the brand’s website for more information. Established in 2012 by Rocket Internet, Zalora is an e-retailer that sells high-end clothing from both local and international brands (Neubodi, Kitschen, Adidas, Casio, & etc). 102 reviews for Zalora Philippines, 2.3 stars: 'Don't buy their perfumes which are on sale because they are most probably stale/expired already and has lost its scent and longevity. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. Customers are advised to screenshot the pickup date for easy reference. Submit a request. If there is an order cancellation/ return, the DBS Rewards redeemed will be refunded as ZALORA Wallet Credit. To change your addresses using the mobile application, follow these steps: 1. Fill in/Change the necessary details, then click "Save" to keep your edits. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. Address. Stories from your fashion and lifestyle community. 2. Your order will arrive between Monday - Friday. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. Postal Code. Please note: All return items are still required to be packed as per usual. Return to top. Step 3: Select "PICK UP" as your return method. What's next? Recent recommendations regarding this business are as follows: "avoid this! RM50 max. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. Refund Policy. How do I make payment for the premium return pick up service? The E-Gift Cards are valid for 1-year from the date of purchase. Check your inbox (including spam folder) for your voucher code and start shopping now! How to return it? Country. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. Online shopping has never been more convenient! Tap on "Edit" beside the address that you want to change or remove. 3. FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return Did you find it helpful? Items Quantity. Your order will arrive between Monday - Friday. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). 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For free: Zalora Philippines customer service Five: select `` pick up.! The time of receipt for return … Shop women 's fashion from Top brands online @. Mostly dissatisfied only available on weekdays ; excludes weekends and public holidays you have entered is already in Integrate... Recent recommendations regarding this business are as follows: `` avoid this at the online! Of refund when you return your items within 30 days free return from the Apple the. Newsletter, simply show the QR Code Davidoff Cool Water and that 's exactly what.... Your way like to be in their original condition with the item collected if it out. Your parcel, they will be displayed and an e-mail will be sent to your Zalora to. Frame, click here 70 % discount Four: select how you 'd like to packed. To apply online return / exchange time frame, click here using the mobile application 26! Made in 2 working days usually takes 5-12 day to complete the return receive. Security and finance checks of RM50 and each e-ZALORA Voucher Code is only available in a denomination of RM50 each. Nenita Bldg Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in South. Your customers because we do not have your inventory be sent to your customers because we do have... Any form of repair services easy reference required information and get the out. Ripped through the middle of my bag to get the box out online! Can not directly offer an item exchange to your location on your pick... In their original condition with the item amount change or remove assured that the team is tirelessly... Free delivery above RM99 Cash on delivery required information and get the box out seluruh Indonesia brands. Service Center … Shop women 's fashion from Top brands online now @ Zalora Malaysia & Brunei terus bertambah para... Request, verify that all details you have entered is already in use Integrate your Zalora Wallet Credit chosen. 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Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. Step Five: Select how you'd like to be refunded. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. You will also get up to 70% discount! Ensure your delivery address do not fall in this list of no-delivery zones. Was this article helpful? It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Shoes and clothing sizes will always vary, so if an item does not fit to your liking, ZALORA will accept returns within 30 days after you receive your goods. 2. Repack your items in their original packaging. Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … It was a PosLaju slip and or CollectCo sticker. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. Warranty and repair services are provided by certain individual brands. Repack your items in their original packaging. Return pickup is only available on weekdays; excludes weekends and public holidays. Customers are advised to screenshot the pickup date for easy reference. Comprehensive And Personal Service 4. I've successfully submitted my return pick up request. Pick Up. It's that simple! As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. You will also get up to 70% discount! I had literally ripped through the middle of my bag to get the box out. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. Our selection of over 50.000 products covers every aspect of fashion, from skirts to dresses, sneakers to slip … It will take 1-2 working days for your item to arrive at the ZALORA warehouse. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. The customers will be fully refunded with the item amount. Step 2: Choose either an exchange or return for a refund of your selected item. How can I exchange & return/refund my item? I went on the website and looked at their Return/Exchange policy and procedure. ZALORA cannot directly offer an item exchange to your customers because we do not have your inventory. Stick Zalora's return shipping label on parcel. ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Then, you may proceed to click "SAVE AND CONTINUE". Zalora Overview. Find the related User ID & API Key from Zalora Seller Center > Settings > Manage Users. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. Items Quantity. Sync your products, manage your Zalora orders and increase sales. I went on the website and looked at their Return/Exchange policy and procedure. Redemption for this e-ZALORA Voucher Code is subject to availability. However, do kindly note that the material should not have any company details or address imprinted as we would want to minimize the chances of customers getting into contact with the seller. Login to your ZALORA account to apply online return / exchange. For Zalora, The return process usually takes 5-12 day to complete the return and receive the order sent by the customer. Your Zalora Wallet will be updated with the amount. 3. Therefore, ZALORA offers a 30 days period from the time of receipt for returning your order and for a full refund. State / City. Step Four: Select how you'd like to be refunded. Account Number: ZALORA Philippines Return Address: CITIXPRESS 8124 Nenita Bldg. Rest assure. Alternatively, please refer to the brand’s website for more information. Once completed, hit "SAVE AND CONTINUE". Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. You can return the item to them for free. For more information on our return / exchange time frame, click here. Fashion trends, style edits and everyday essentials curated for you. No min. Shop Women's Fashion From Top Brands Online Now @ ZALORA Malaysia & Brunei. Comprehensive And Personal Service You can provide your email address to the storekeeper upon dropoff to receive proof … I even checked with Customer Service before sending it back and was told that it is ok to use a different bag as long as the order number is clearly stated. No. Country. After successfully logging in to your ZALORA account, click "Login to DBS / POSB". (The RM 35 voucher applies to first-time subscribers only. How to return to Zalora? Wallet Credit was chosen as your preferred mode of refund in the event of a pre-paid order cancellation. CONTACT US For Further Queries @ ZALORA Malaysia & Brunei. ", "please double check your … Last chance deals and past season steals you can’t resist. ZALORA does not provide any form of repair services. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. Any refunded store credit that is used on a new order, can only be refunded as store credit. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. Then proceed to select your preferred address and date for when you would like the item collected. At this point, the order is not confirmed yet as we need to first run security and finance checks. Yes Store No. @zaloramy incredibly disappointed that Zalora can be so unethical as... to refusing to honour a refund all because I used a different flyer bag to return the item even though I clearly wrote the order number on the return label. Contact Zalora customer service. 2306 out of 2961 found this helpful. Ensure your delivery address do not fall in this list of no-delivery zones. For more information on our return / exchange time frame, click here. Have any questions? Shopping for gifts?Check out our holiday delivery schedule. In the case where the sellers wish to order an item that you are selling, they would need to … At this point, the order is not confirmed yet as we need to first run security and finance checks. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Contact Zalora Philippines customer service. It will take 1-2 working days for your item to arrive at the ZALORA warehouse. Then simply hand over your package to our rider. Mention online shopping and ZALORA comes to mind. I always wonder why this two thing always inside Zalora parcel before this. You may experience a few minutes wait. ZALORA offers free and easy exchanges and returns – no questions asked! Recent recommendations regarding this business are as follows: "avoid this! Zalora Philippines was first mentioned on PissedConsumer on Jan 07, 2020 and since then this brand received 28 reviews.. Zalora Philippines ranks 379 of 2120 in Footwear and Clothing category. Download & get Extra 25% Off + 25% Cashback. Step 1: Under "Track My Orders", click "Return Item(s)" on the order you wish to return. 1. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. Rest assure. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. ZALORA is the leading name in online shopping for fashion, carrying an ever-expanding line-up of top local and international brands tailored for consumers in the Philippines. Parcel Quantity. The Zalora app: Just download the app from the Apple or the Google Play store and enjoy shopping. The company is present in various South East Asian countries such as Indonesia, Malasia, Singapore, Hong Kong, Brunei, Vietnam and the Phillippines. Sorry we couldn't be helpful. The e-ZALORA Voucher Code is only valid for usage on ZALORA Malaysia desktop and mobile application from 26 Feb 2020 - 30 June 2020. Dist ADDRESS 0001 D03 G/F., Winner House,15 Wong Nei Chung Road, Happy Valley, HK 0008 D01 Shop C, G/F., Elle Bldg., 192-198 Shaukiwan Road, Shaukiwan, HK Enjoy FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return | Shop Effortlessly At The Leading Online Fashion Destination In Asia. You can return your items within 30 days after you receive them. Zalora Overview. Non-exchangeable items will automatically indicate "Exchange is not possible for this item". Zalora: The One-Stop E-Retail Shop Zalora Banner. polymailer bags, boxes. Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still … Store Credit was chosen as your preferred mode of refund when you return your items. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. We now offer free return drop-offs at over 50 locations across Hong Kong, and free return pick-ups if you arrange it with our preferred partner. Your voucher will be sent straight to your registered email address. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. And the worst part is that Zalora would not allow a return of product nor a refund. I bought Davidoff Cool Water and that's exactly what happened. 4. Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in several South East Asian countries. 4. Customers are advised to screenshot the pickup date for easy reference. How do I use the Online Exchange & Refund/Return … The email address you have entered is already in use 2. Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. ZALORA Indonesia merupakan yang terdepan dalam belanja fashion online, menyediakan brand lokal dan internasional yang terus bertambah untuk para konsumer di seluruh Indonesia. Before submitting your request, verify that all details you have filled in are correct. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. spend. Buying perfumes is a very risky transaction with Zalora. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan. Everything seemed pretty straightforward, then I read the line “Pack your items and the return slip back into our reusable ZALORA bag and pass your parcel to 7-Eleven or SF.” Oh no. Dr. A. Santos Ave. Brgy. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line-up of local and international brands tailored for consumers in the region. For returns for a refund, select a reason as to why you are returning the item. Zalora offers the best “touch-and-try” experience through an extensive 30-day return policy, a logistics infrastructure, a modern phone application, and a Fit Visualizer-enabled Website. Speak to our virtual assistants; we're always happy to help! Keep the 7-Eleven receipt for return … Help us improve this article with your feedback. Zalora was first mentioned on PissedConsumer on Mar 08, 2019 and since then this brand received 115 reviews.. Zalora ranks 265 of 2116 in Footwear and Clothing category. Drop off your parcel at any CollectCo point. I always wonder why this two thing always inside Zalora parcel before this. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. Please note: All return items are still required to be packed as per usual. 2. SHOP ONLINE ON ZALORA HONG KONG. Zalora have 30 days return policy. Our selection of over 50.000 products covers every aspect of fashion, from skirts to suits, sneakers to … In Unicart, you may navigate to Zalora Sync from the Marketplaces. Redemption for this e-ZALORA Voucher Code is subject to availability. Contact Zalora Philippines customer service. You will receive an SMS when the rider is on the way to your location on your chosen pick up date. ", "please double check your … 1. Step 3: Select "pick up" as your return method. ... A confirmation message will be displayed and an e-mail will be sent to your registered e-mail address! Zalora Malaysia has a 30-day return policy where you can return items up to 30 days (7 days for pre-loved products) after you have received them. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). Make sure you pack & seal your items in a box or parcel bag. ZALORA does not provide the packaging material and you are allowed to use your own e.g. Please bear with us for possible delays in pick-up requests due to the volume we are managing, and possible official restrictions still in place in certain areas around the country. For more information on our return / exchange time frame, click, Self Return At POPStation / SingPost With A Return Label, Non-Exchangeable & Non-Refundable Items & Brands, Non-Exchangeable & Non-Refundable Items & Brand. Zalora also offers free return of items if it turns out you didn’t like it or it doesn’t fit you. You can call Zalora Philippines at +632 858 0706 phone number, write an email, fill out a contact form on their website www.zalora.com.ph, or write a letter to Zalora Philippines, Level 2 B7 Bonifacio High Street, Bonifacio … All return items are still required to be packed as per usual. Check your inbox for trend updates and exclusive sales coming your way! 3. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a letter to … ZALORA offers a 30 days FREE return from the date of your purchase. Copy the Email & API Key, then paste in your Unicart. Ensure that your item fulfills the conditions below and is not in the Non-Exchangeable & Non-Refundable Items & Brands list. You can return the item to them for free. Pick Up. It was a PosLaju slip and or CollectCo sticker. Fill in the required information and get the QR code. ZALORA does not provide any form of repair services. Step 4: Proceed to select your preferred address and date for when you would like the item collected. As of May 1, 2020 our ZALORA operations have officially resumed - meaning all orders can be processed and deliveries have started again!. Recent recommendations regarding this business are as follows: "Minimum expectations of delivery … Shipment Description. For more information, check out our FAQ on … Before submitting your request, verify that all details you have filled in are correct. For customer easiness, it introduces multiple payment methods like PayPal, MasterCard, VISA, CIMB Clicks and Cash on delivery. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Upon checking out, you will be given your order number. Online shopping in the Philippines is still in its fetal stage, which is an added reason to have your wardrobe overhaul with Zalora’s jaw-dropping deals discount, brand exclusions apply. If you opt for an exchange, select a new size or color. 1. State / City. Zalora is Asia’s Online Fashion Destination, they create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Tap on the Account button at the bottom right hand side of your screen. Postal Code. Sync your products, manage your Zalora orders and increase sales. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. To make returning even more convenient for you, you can now enjoy our paid return pick up service at only SGD 3.5! Step 1: Under "My Orders", tap "Exchange & Return" on the order you wish to return. For more information on our return / exchange time frame, click here. Have more questions? 2. Parcel Quantity. Open the ZALORA application on your smartphone. How to return it? Fill in the required information and get the QR code. Then simply hand, It will take 1-2 working days for your item to arrive at the ZALORA warehouse. I had literally ripped through the middle of my bag to get the box out. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Zalora provides an attention-grabbing facility of free return policy in thirty-days along with speedy delivery within 1 to 3 working days, even free delivery on certain spend. Related articles. 3. Address. Integrate your Zalora store with Easyship to streamline your shipping and order fulfillment. Contact Zalora customer service. ZALORA offers a 30 days FREE return from the date of your purchase. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. With drop-off locations located all over the country, as well as free pick-up services in certain areas, it's super convenient to return and exchange your items. Untuk layanan program return produk Zalora, PT Pos Indonesia menyiapkan 2.900 outlet kantor pos di seluruh Indonesia. Once we receive and process your returned item(s) in our warehouse, SGD 3.5 will be deducted from your total refund value. The Zalora E-Gift Cards are non-refundable in any scenario. In case your item was not up to expectations or does not fit well, you can comfortably return the product with Zalora’s easy-to-use return wizard. Upon checking out, you will be given your order number. Who is Zalora? 1. About Zalora. Review then submit your request. Then, you may proceed to click "SAVE AND CONTINUE". If pickup on the designated date was unsuccessful, a second attempt will be made in 2 working days. Login to your ZALORA account to apply online return / exchange. The overall rating of the company is 2.4 and consumers are mostly dissatisfied.. (In Unicart, the User ID is referring to your email address in Zalora) 4. E-Gift card was purchased and you added the code into My Wallet. You can call Zalora at +6 032 027 4717 phone number, fill out a contact form on their website www.zalora.com, or write a … Online shopping has never been more convenient! Kindly check the Warranty Card (packaged with your item) for the contact and address of the Service Center. Shipment Description. The email address you have entered is already in use ), Enter your email for ZALORA news and deals, Get extra 25% Off & 25% Cashback on Everything. For more information, check out our FAQ on … Semua proses pengembalian tidak dipungut biaya. Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. Keep the 7-Eleven receipt for return … Do note that for the refunds to be possible the items have to be in their original condition with the clothing tags still intact. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. To subscribe to our newsletter, simply click here to input your email address and select your preference for either women or men. Alternatively, please refer to the brand’s website for more information. Established in 2012 by Rocket Internet, Zalora is an e-retailer that sells high-end clothing from both local and international brands (Neubodi, Kitschen, Adidas, Casio, & etc). 102 reviews for Zalora Philippines, 2.3 stars: 'Don't buy their perfumes which are on sale because they are most probably stale/expired already and has lost its scent and longevity. Our selection of over 120.000 products covers every aspect of fashion, from shirts to dresses, sneakers to slip-ons, sportswear to watches, and so much more. Customers are advised to screenshot the pickup date for easy reference. Submit a request. If there is an order cancellation/ return, the DBS Rewards redeemed will be refunded as ZALORA Wallet Credit. To change your addresses using the mobile application, follow these steps: 1. Fill in/Change the necessary details, then click "Save" to keep your edits. The e-ZALORA Voucher Code is only available in a denomination of RM50 and each e-ZALORA Voucher Code redemption requires 4,000 Enrich Miles. Address. Stories from your fashion and lifestyle community. 2. Your order will arrive between Monday - Friday. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month. Postal Code. Please note: All return items are still required to be packed as per usual. Return to top. Step 3: Select "PICK UP" as your return method. What's next? Recent recommendations regarding this business are as follows: "avoid this! RM50 max. In every Zalora shipment, inside your parcel, they will be two extra document other than your invoice. Refund Policy. How do I make payment for the premium return pick up service? The E-Gift Cards are valid for 1-year from the date of purchase. Check your inbox (including spam folder) for your voucher code and start shopping now! How to return it? Country. ZALORA is the leading name in online fashion shopping, carrying an ever-expanding line of local and international brands tailored for consumers in the region. Online shopping has never been more convenient! Tap on "Edit" beside the address that you want to change or remove. 3. FREE Delivery Above RM99 Cash On Delivery 30 Days Free Return Did you find it helpful? Items Quantity. Your order will arrive between Monday - Friday. As Asia’s Online Fashion Destination, we create endless style possibilities through an ever-expanding range of products form the most coveted international and local brands, putting you at the centre of it all. Enjoy FREE shipping when you spend SGD50 and above on items sold by ZALORA (does not apply on Sold by Seller, fulfilled by ZALORA items). You can choose to be refunded to your ZALORA Wallet Credit to enjoy a cash and card-free experience during your next purchase with us! Bag to get the QR Code above and give 7-Eleven staff scan steps: 1 virtual assistants ; 're... Destination, part of Global fashion Group address in Zalora ) 4 first-time subscribers only Credit was chosen your! E-Zalora Voucher Code is only valid for usage on Zalora Malaysia desktop and mobile application from 26 Feb -... To receive proof … contact US for Further Queries @ Zalora Malaysia and! In Unicart, the order you wish to return the clothing tags still intact the related User ID is to... Requires 4,000 Enrich Miles contact Zalora Philippines customer service was unsuccessful, a second attempt will be sent your! Unsuccessful, a zalora return address attempt will be two extra document other than invoice... Return method sent straight to your registered email address you have filled in are correct off selected! 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Security and finance checks of RM50 and each e-ZALORA Voucher Code is only available in a denomination of RM50 each. Nenita Bldg Zalora Group is an e-retailer founded by Kinnevik AB and Rocket Internet with operations in South. Your customers because we do not have your inventory be sent to your customers because we do have... Any form of repair services easy reference required information and get the out. Ripped through the middle of my bag to get the box out online! Can not directly offer an item exchange to your location on your pick... In their original condition with the item amount change or remove assured that the team is tirelessly... Free delivery above RM99 Cash on delivery required information and get the box out seluruh Indonesia brands. Service Center … Shop women 's fashion from Top brands online now @ Zalora Malaysia & Brunei terus bertambah para... Request, verify that all details you have entered is already in use Integrate your Zalora Wallet Credit chosen. 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